Is It Safe to Buy Bras Online Here?
The short answer: yes, if four things are true of the seller: the product is genuine and is exactly what you ordered; someone helps you with size before you pay; you pay cash on delivery; and you can exchange within 7 days of delivery if the fit is wrong. At SHAPE all four are true. If any one is missing, go to a store instead.
"Online? Chol, dokane giye dekhe shune niye ashi." Every mother has said it, and she is not wrong to. Here is the conversation, and the four answers that settled it.
"What if they send something else?"
SHAPE sells only its own products, made for SHAPE, so what you order is what arrives. There is no marketplace middleman and no imported stock of uncertain origin. If the parcel is damaged or wrong, message us with a photo of the parcel and we sort it.
"Size can't be judged online"
It can, with two numbers. Underbust and bust in inches, or your usual size, sent to us on Messenger or WhatsApp, and a woman on our fit team replies with your SHAPE letter and the right style, privately, before you order anything. Here is how the online size help works, and how to measure at home.
"And if the size is still wrong after I buy?"
Exchange within 7 days of delivery, as long as the piece is unworn and unwashed. We swap the size or the style; there is no money-back option. Panties cannot be exchanged, and online orders are exchanged through the online team rather than at a store. Here is the exchange policy.
"I don't want to pay before I see it"
Cash on delivery, anywhere in Bangladesh. Delivery takes one to two days inside Dhaka and three to four outside. You pay when the parcel is in your hand. How to pay: cash on delivery, bKash and cards walks through each option, and the delivery and COD help page answers the rest.
What to check with any seller, not just us
- Is it their own product, or someone else's stock?
- Will they tell you your size before you pay, from measurements?
- Is the exchange rule written down, with a number of days?
- Can you pay on delivery?
Four yeses and ordering online is as safe as the shop, with a fitting the shop rarely gives. If you would still rather try in person, all seven SHAPE stores are here, and the fitting there is private too.
Questions women ask us
Is the parcel discreet?
Yes. The packaging is plain, and nothing on the outside identifies the contents. If you want more detail before you order, ask us on WhatsApp.
Can I order for my mother and me together?
Yes. Send both sets of measurements; we size each of you separately and privately.
Do you deliver outside Dhaka?
Yes, across Bangladesh, in three to four days, cash on delivery.
Is the first SHAPE bra usually right?
When it starts with a size consultation, almost always. That is why we ask for the two numbers first.
Private fittings. Every SHAPE fitting is private, in our stores or on WhatsApp, and you never have to buy. WhatsApp · Find a store
Questions about sizes, delivery or exchanges? Our FAQ answers them in English and Bangla.
Part of The Fitting Room by SHAPE.
