How to pay: cash on delivery, bKash and cards

You can pay for a SHAPE order three ways: cash on delivery anywhere in Bangladesh, bKash at checkout, or a card at checkout. Cash on delivery means exactly what it says: you pay only when the parcel is in your hands.

Do I pay before delivery?

Not unless you want to. Cash on delivery works across Bangladesh. You place the order, the parcel arrives in one to two days inside Dhaka or three to four days outside, and you pay the delivery rider at the door. Nothing is paid up front, so you risk nothing while you wait.

We built it this way on purpose. Trusting an online shop with your money before you have seen anything is a real worry, and pay-on-arrival removes it entirely. It also helps to know who you are paying: SHAPE has been here since 2019, with seven stores across Dhaka you can walk into, so the parcel at your door comes from a company with doors of its own.

Can I pay with bKash or a card?

Yes, both, at checkout. Choose bKash or a card when you place the order and everything is settled in advance, so nothing is owed at the door. That is the better route when the parcel is going to someone else, a gift for example, or when you simply do not want to keep cash ready.

What actually happens at the door?

A plain parcel arrives. The packaging is discreet, and nothing on the outside identifies the contents; the rider sees an ordinary package. If you chose cash on delivery, you pay the rider the order total shown on your confirmation, and prices include VAT. If you paid at checkout, you just take the parcel. That is the whole ceremony.

Can I open the parcel before paying?

Honest answer: that depends on the courier's policy, not on us, so we never promise it. Some riders allow a check, some do not, and we will not make a promise another company has to keep.

What we can promise sits just after payment: if anything arrives damaged or wrong, message us on WhatsApp within seven days with a photo and your order number. When the mistake is ours, we send a replacement or refund you by bank transfer or bKash. And separately, bras carry a seven-day exchange, unworn and unwashed, if the size is wrong; the details are on our exchange page.

When will my order arrive?

One to two days inside Dhaka, three to four days outside. We do not offer same-day delivery, and we would rather say so than miss your event. If a date matters, ask us on WhatsApp before you order and we will check honestly against where you are.

Where do I read the fine print?

Delivery and payment details live on our delivery and cash on delivery page, and the broader answers, sizing included, are in the FAQ. If anything is still unclear, the fit team on WhatsApp answers payment questions too. Order the way that feels safest to you; all three roads lead to the same plain parcel at your door.