We Reply Within 10 Minutes: How Ordering on Messenger Works
The short answer: Message us on Facebook, Instagram, or WhatsApp with the style you want, your size or two measurements, and your address. We reply within 10 minutes with the price and a size check. You pay cash on delivery. No account, no app, no login needed.
92 percent of inbound orders come through Messenger. This post turns a process our team handles hundreds of times a week into a public guide so women know what to expect before they message.
Five steps from message to doorstep
- Message us on Facebook, Instagram, or WhatsApp.
- Tell us the style you want and your size. If you do not know your size, send your underbust and bust measurements in inches or centimetres.
- We confirm your size, send the price, and share official product photos so you see exactly what you are getting.
- Share your delivery address.
- Your order arrives cash on delivery: 2 to 3 days in Dhaka, 5 to 7 days outside Dhaka.
What to tell us
The style name or a screenshot of the product you want works. If you do not know your size, tell us your underbust and bust measurements and we will work it out. No appointment needed. Most conversations take under five minutes. The Seamless Air Bra is our most-ordered style on Messenger.Delivery and payment
All Messenger orders are cash on delivery. You pay the delivery person when the package arrives. Inside Dhaka, delivery takes 2 to 3 days. Outside Dhaka, 5 to 7 days. Delivery charges apply based on your location and are confirmed before you place the order.Exchange policy
If the fit is not right, you have 7 days to exchange. The item must be unworn, unwashed, and have its tags on. Panties are excluded from exchange. One exchange per order. Our team walks you through the process on the same Messenger thread.Why 92 percent of orders start on Messenger
Most women in Bangladesh already have Messenger open. No new app to install, no account to create, no login to remember. You message us the way you message a friend. Our team replies within 10 minutes during business hours, and we answer every message, every day.Questions women ask us
Which platform is fastest?
Facebook Messenger is the fastest because most of our team is active there. Instagram DM and WhatsApp work too. Response time is the same: within 10 minutes during business hours.
Can I send a voice note instead of typing?
Yes. Many women send voice notes with their size or measurements. Our team listens and replies with the right style and price.
Do I need to create an account?
No. Messenger ordering needs no login, no account, and no app beyond what you already use. Just message us and we handle the rest.
What if the bra does not fit?
You can exchange within 7 days. The item must be unworn, unwashed, and have its tags on. Panties are excluded from exchange.
Free, private fittings. Walk into any of our 7 stores in Dhaka or message us on WhatsApp +880 1784 163199. You never have to buy.
Part of The Fitting Room by SHAPE.
